Citizen Request Management (CRM)
How to Respond and Manage Citizen Requests
May 30, 2024
Learn how to manage citizen requests that you are responsible for. Whether it's asking the resident a follow-up question or the issue is resolved and you need to close a request, tasks can be completed easily through GORequest. Do you find yourself typing the same response over and over? We will also cover Stock Replies to help save time!
webinars
Did you miss a previous session?
Or are you looking for some of our past webinars on-demand? Take a look at the topics below and contact the support team:
- Employee Management 101: Create-Manage your Employees in the New User Interface
- New List View Training: Tips and Tricks for CRM and CE
- GORequest Admin Training
- GOEnforce Admin Training
- How to respond and Manage Citizen Requests
- How to Create and Manage Code Enforcement Cases
- Reporting Tips & Tricks
- Learn how to Manage your Branded Mobile App
- GONotify - Our newest Citizen Notifications Product!
- How to Manage Recurring Tasks with GORequest
- Work Order Management and Graffiti Tracking
- How to Manage your Permit Applications
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