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Public Works
Public Works departments within a local government extend beyond basic infrastructure management. They play a vital role in community well-being, contributing to revenue and enhancing the overall quality of life.

Common Challenges for Public Works

Challenge: Managing Citizen Requests
How can I effectively manage with all these service requests?
GOGov's CRM (Citizen Request Management) system provides a comprehensive solution to this challenge. The CRM system streamlines the entire service request process, allowing residents to submit requests seamlessly through a user-friendly interface.

Public Works teams can efficiently track, prioritize, and resolve requests, ensuring a prompt and transparent response to the community's needs. With GOGov's CRM, Public Works Departments can enhance service delivery, foster community engagement, and maintain the infrastructure that matters most to residents.
  • Pot Holes
  • Broken Street Lights
  • Sidewalk Repair
GOGOV Can help
Citizen Requests/CRM
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Challenge: Automating Internal Processes
Outdated processes methods hinder productivity, leading to time-consuming tasks and potential errors.
The need to automate internal processes, including leveraging GIS data, enforcing workflow, and applying rules, is a critical challenge for Public Works Departments. GOGov addresses this challenge by offering a comprehensive suite of tools designed to streamline internal operations.

By integrating GIS data, GOGov enables Public Works teams to map and visualize critical information, aiding in efficient decision-making. The workflow and rules engine automates processes, ensuring that tasks are routed to the right personnel at the right time. GOGov's solution empowers Public Works Departments to optimize their operations, reduce manual efforts, and enhance overall efficiency.
    GOGOV Can help
    Citizen Requests/311
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    Challenge: Modernizes Internal Systems & Integrations
    Legacy systems and software integration impact overall productivity
    Public Works Departments face the dual challenge of modernizing internal systems for a paperless environment and ensuring seamless integration with citizen requests. GOGov addresses these challenges by offering solutions that embrace a paperless approach, streamlining internal processes and reducing reliance on traditional paperwork.

    Simultaneously, our platform facilitates smooth integration with existing internal systems, connecting citizen requests directly with operational workflows. This consolidated approach enhances operational efficiency, sustainability, and the overall effectiveness of Public Works Departments, allowing them to meet the dynamic needs of their community while minimizing environmental impact.
      GOGOV Can help
      Citizen Requests/311
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      Citizen Notifications
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      What's next?
      We will call you ASAP! We just want to quickly discuss what are the most important things to explore during your personalized demo.

      We will pick a convenient date/time around your schedule and then send you a screen share link & conference line that you can forward to as many people as you want.

      After the demo we can provide a Quote.You can always call us! Before, during & after the demo we will provide expert advice and coaching.