Blog

With GOGov’s muncipality branded mobile app and notification tools, Brockport has transformed how it communicates—making local updates timely, accessible, and right at residents’ fingertips. Here's how Brockport is using GOGov to strengthen community engagement, modernize messaging, and simplify access to vital information.

When a road closes, a water main breaks, or an emergency affects only part of town, sending a message to your entire community isn’t always necessary—or effective. That’s why we’re excited to introduce Geo-Targeting, the newest enhancement to GOGov’s Citizen Notifications product.

Your residents depend on timely, accurate communication—especially during busy holidays like Memorial Day. GOGov’s Citizen Notifications platform gives you the tools to keep your community informed, engaged, and safe.

At GOGov, we’re proud to support Public Works teams across the country with the tools they need to connect with residents, streamline service delivery, and operate more efficiently. Our mission is to help local governments of all sizes modernize how they work—making communication easier, faster, and more transparent.

GOGov's new Duplicate Detection feature in its Citizen Requests Management platform helps local governments streamline service requests by identifying and consolidating duplicates. Residents can now follow existing requests instead of submitting new ones, reducing clutter for staff while improving transparency and response times. It's smarter, faster service—for everyone.

Online permitting isn’t just for major metros anymore. Residents expect the same easy, online access to services no matter where they live. And your staff? They’ll thank you too. Let’s bust the myth once and for all.

Today, the City of Sparks relies on GOGov’s Citizen Requests Management Service Request Portal and GONotify Citizen Notifications to streamline communication and service delivery. The notifications platform has become an essential tool for distributing media releases and community updates. It allows staff to quickly share information with both residents and local media,

At GOGov, we proudly support Clerks across the country by providing intuitive technology solutions that help them meet modern demands while staying true to their core mission: serving their communities efficiently and transparently.

As May approaches, it’s the perfect time for local governments to ramp up communications with residents. From summer preparations and event updates to honoring public service and Memorial Day observances, timely and effective communication is key to keeping communities informed, safe, and engaged.

Across the Sunshine State, local governments are embracing digital transformation to enhance communication, streamline services, and foster stronger connections with their communities. By leveraging GOGov's suite of tools, municipalities are meeting residents where they are—on their smartphones—and delivering efficient, accessible, and responsive governance.​

Sanford continues to evolve as one of Central Florida’s most vibrant cities. As the population grows and resident expectations rise, the city’s leadership recognized the need for a more efficient, mobile-first approach to communication. That’s why Sanford turned to GOGov—to enhance engagement, streamline service delivery, and ensure residents stay informed with real-time updates right on their phones.

Many local governments still use email and newsletters as their go-to for important communications, from emergency alerts and road closures to community events and seasonal updates. But here’s the problem: email isn’t always timely, it’s easy to miss, and not every resident checks their inbox regularly—especially when seconds count.