Customer Webinars

Support for Existing Customers

We're happy to announce our FREE Training Webinar Schedule for the next few months!

What to know about our Training Webinars! Here at GOGov we offer unlimited training and support, for free!  One of the ways we offer training is through our webinars, where we will provide training on a variety of topics.

February

Monday, February 6
Send meaningful notifications with Notifications

Keep citizens informed with a trusted source of alerts, notifications, and events. Easily push your critical content to all of your important channels such as Email, Mobile, Twitter, Facebook, and Website.  We will cover best practices for providing detailed notifications to residents, along with new features you can expect within GONotify!

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Wednesday, February 22
How to Create and Manage your Employees

During this webinar, we will cover all features and functionality of the Employee Management administration menu!  Along with navigating the new user interface, we will discuss the ease of adding and managing users, along with new simplified roles such as Super Admin, CRM Admin and CE Admin!  Lastly, we will discuss the new security measures that have been implemented.

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March

Tuesday, March 7
List View Training: Tips and Tricks for CRM and CE

During this webinar, we will cover all features and functionality of the List View available for both GORequest and GOEnforce customers!  As we continue to improve the new look, there are often new features we want to make sure you are aware of.  This includes the basics of navigating around the new UI, advanced filters and searching, the new smart search bar and much more!

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Thursday, March 23
GORequest Admin Training

Please join us as we review the Administration Tools for your CRM system!  We will review the most common tools including Topic & FAQ administration, which is important to keep up-to-date to ensure residents have current and accurate information at their fingertips.  We've also added the ability for users to create their own Custom Fields and will review this new process!  This webinar will be relevant for users who are either a Super Admin or CRM Admin.

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Looking for additional training?

We will continue with these monthly webinars and are open to suggestions on what you want to see next. Contact the support team at support@gogovapps.com to request new topics.

Did you miss a previous session?

Or are you looking for some of our past webinars on-demand? Take a look at the topics below and contact the support team:

  • Employee Management 101: Create-Manage your Employees in the New User Interface
  • New List View Training: Tips and Tricks for CRM and CE
  • GORequest Admin Training
  • GOEnforce Admin Training
  • How to respond and Manage Citizen Requests
  • How to Create and Manage Code Enforcement Cases
  • Reporting Tips & Tricks
  • Learn how to Manage your Branded Mobile App
  • GONotify - Our newest Citizen Notifications Product!
Request On-Demand Webinars