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The week between Christmas and New Year's is peak communication season for local governments. With extended office closures, multiple trash schedule changes, holiday parking enforcement, winter weather concerns, and festive community events, residents need clear, timely information—while your staff deserves to actually enjoy the holidays instead of answering the same questions hundreds of times.
That's where GOGov Citizen Notifications comes in.
With our platform, local governments can proactively share essential holiday updates—from facility closures and service modifications to parade routes, winter safety tips, and New Year's Eve celebrations. And with multiple communication channels like app push notifications, SMS text, voice calls, email, and social media integration through our local government mobile app, you can reach residents wherever they are.
Let's explore how municipalities are using GOGov to keep communities informed during the Christmas and New Year's holiday season.
Headline: Holiday Office Closures – Dec 24-26 & Jan 1
Tagline: Extended closure for Christmas & New Year's
Message: City offices will be CLOSED Tuesday, December 24 through Thursday, December 26 for Christmas, and Wednesday, January 1 for New Year's Day. Normal operations resume Friday, December 27 and Thursday, January 2 respectively. Online services (bill pay, permits, service requests) available 24/7. For critical needs, call 911. Non-critical police matters: [number]. Happy holidays from City staff!
✅ Why this works: Clearly specifies multiple closure periods, provides exact reopening dates, and directs residents to self-service options and appropriate contact numbers so they're never without resources.
Headline: Garbage Pickup Delayed BOTH Holiday Weeks
Tagline: Christmas & New Year's schedule changes
Message: Trash & recycling collection DELAYED due to holidays: WEEK 1: Tuesday 12/24 pickups → Wednesday 12/25 is CHRISTMAS (no service). Wed-Fri routes delayed ONE DAY (Wed→Thu, Thu→Fri, Fri→Sat). WEEK 2: Tuesday 12/31 runs normal. Wednesday 1/1 pickups → Thursday 1/2 (New Year's). Thu-Fri routes delayed one day. Set carts out by 6 AM on adjusted day. Full calendar in app.
✅ Why this works: Breaks down TWO affected weeks separately to avoid confusion, uses clear day-to-day mapping, and emphasizes which days have NO service versus delayed service.
Headline: Traveling for the Holidays? Winterize Your Home!
Tagline: Protect your property during extended trips
Message: Leaving town for Christmas? Prep your home: Set heat to 58°F minimum, insulate exposed pipes, shut off main water if gone 5+ days, unplug electronics, ask neighbors to check property, clear gutters & drains. Arctic blast forecast Dec 26-28. Report frozen pipes/outages: Public Works 555-HELP. Full winter prep checklist in app. Safe travels!
✅ Why this works: Provides specific, actionable steps AND timing (alerts residents to incoming weather), potentially preventing thousands in damage from frozen pipes during the most common travel week of the year.
Headline: Holiday Parade TOMORROW – Main St Closed 10 AM-1 PM
Tagline: Saturday, Dec 21 • Arrive early for parking!
Message: Annual Holiday Parade is TOMORROW, December 21 from 11 a.m.-12:30 p.m.! Main Street closed to traffic 10 a.m.-1 p.m. (tow-away zone). Elm & Oak detour routes marked. FREE parking: City Garage & Middle School lot with shuttle starting 9:30 a.m. Parade starts at City Hall, ends at Town Square with Santa photos & hot cocoa. Parade route map in app. Don't miss it!
✅ Why this works: Provides specific closure times with tow warnings while immediately offering parking alternatives and shuttle service, plus adds event perks to encourage attendance despite traffic disruption.
Headline: FREE Parking Dec 20-24 to Support Local Shops
Tagline: Holiday gift for downtown shoppers
Message: Holiday shopping made easier! All downtown metered parking is FREE Thursday, December 20 through Tuesday, December 24. Meters will not be enforced, but time limits still apply (2-hour zones remain 2-hour max). Overnight parking prohibited. Parking garages also free during this period. Shop local this holiday season and support our downtown businesses! Store directory in app.
✅ Why this works: Creates a specific incentive for shopping locally while clearly explaining what's free and what rules still apply, preventing violations while supporting the business community.
Headline: Ring in 2026 at Downtown Countdown!
Tagline: Tuesday, Dec 31 • 9 PM-12:30 AM
Message: Join the New Year's Eve Downtown Countdown on December 31! Live music 9 p.m., fireworks at midnight from City Hall. Main Street pedestrian-only 8 p.m.-12:30 a.m. FREE admission. Free parking at City Garage. Ride-share zone on Oak Ave. Using rideshare or designated driver? Extra police on duty. Celebrate safely—DON'T drink and drive!
✅ Why this works: Combines event details with proactive safety messaging and provides specific solutions (ride-share zones, designated driver program) rather than just warnings.
Headline: Holiday Bus Schedule – Dec 24-25 & Jan 1
Tagline: Reduced service Christmas Eve, Day & New Year's
Message: Public Transit Holiday Schedule: Dec 24 (Christmas Eve): Regular routes end at 6 PM (early closure)Dec 25 (Christmas): NO SERVICE except Airport Express (every 2 hours)Jan 1 (New Year's): Sunday schedule (hourly service most routes)Full service resumes Jan 2. Download holiday schedules in app or visit Transit Center. Plan ahead for holiday travel & celebrations!
✅ Why this works: Breaks down three different service levels across three dates, specifies which essential services continue, and gives riders several days' notice to make alternative arrangements.
Headline: Toy Drive FINAL WEEKEND – Drop Off by Dec 22!
Tagline: Extended hours Saturday & Sunday
Message: Last chance to donate to the Holiday Toy Drive! Drop-off locations OPEN EXTENDED HOURS this weekend: Saturday & Sunday 9 AM-7 PM: City Hall, Library, Fire Stations 1-3.Most needed: toys for ages 8-14, teen gifts, unwrapped items. Over 2,000 gifts collected—help us reach 3,000! Every child deserves holiday joy. Monetary donations accepted online: [link]. Thank you for making our community brighter!
✅ Why this works: Creates urgency with final deadline, extends hours to accommodate working families, specifies underserved age groups, and shares progress to motivate last-minute participation.
Headline: Christmas Tree & Holiday Lighting Safety
Tagline: Fire prevention tips from your Fire Department
Message: Keep your holidays safe! Christmas tree fires peak in January—water trees daily (1 quart/day), keep 3 feet from heat sources, turn off lights when sleeping or away, check for frayed wires. Use outdoor-rated lights outside only. Never leave candles unattended. Test smoke detectors NOW. Dispose of trees properly (curbside pickup Jan 6-17). Report non-critical issues: 311. Critical situations: 911. Happy & safe holidays!
✅ Why this works: Addresses multiple holiday fire hazards with specific prevention steps, includes tree disposal info (reducing fire risk from dried-out trees in January), and provides appropriate contact numbers.
Headline: Winter Storm Watch – Dec 26-28
Tagline: Heavy snow expected, prepare now
Message: WINTER STORM WATCH Thursday-Saturday, Dec 26-28. Forecast: 6-10" snow, winds 25-35 mph. PREPARE NOW: Stock food, water, medications, flashlights, batteries. Charge devices. Fill gas tanks. Avoid travel Dec 26-27 if possible. Snow routes prioritized (map in app). Report downed trees/power lines: Public Works 555-SNOW. Check road conditions: [website]. Warming shelter opens if needed. Stay safe & warm!
✅ Why this works: Provides advance warning before the holiday chaos, lists concrete preparation steps, sets travel expectations, explains city response priorities, and offers multiple resource channels.
Headline: Christmas Tree Recycling – Jan 6-17
Tagline: Turn your tree into park mulch!
Message: Recycle your Christmas tree! Place at curb Jan 6-17 (regular trash day). REMOVE all decorations, lights, tinsel, and stands—trees must be bare. Max 6 feet tall (cut larger trees). Trees become mulch for city parks! NO artificial trees (donate or trash). Alternate drop-off: Public Works Yard (Jan 4-18, 8 AM-4 PM). Keep holidays green—recycle your tree! Details in app.
✅ Why this works: Provides a two-week window to accommodate different schedules, gives clear preparation instructions to prevent contamination, explains environmental benefit, and offers alternative drop-off for those who can't wait.
Headline: Town Square Ice Rink Opens TOMORROW!
Tagline: Free skating through January 31
Message: The Town Square Ice Rink opens December 20! FREE admission daily 10 AM-9 PM through January 31 (closed Christmas Day). Skate rentals $5. Heated tent, hot cocoa bar, s'mores station. Friday night DJ skate parties 6-9 PM. Skate lessons Saturdays 10 AM ($10). Perfect for family fun, date nights, or holiday visitors! No reservations needed. Full schedule, rules & safety info in app. See you on the ice! ⛸️
✅ Why this works: Emphasizes "FREE" while being transparent about rental costs, provides programming variety (lessons, DJ nights), lists full operating hours through the entire season, and positions it as an affordable family activity during expensive holiday weeks.
For city managers, communications directors, and department heads, managing holiday messaging shouldn't mean working through Christmas and New Year's.
With GOGov's Citizen Notifications platform, your team can:
Our local government mobile app ensures residents receive essential information directly on their phones—without needing to hunt through websites, call overwhelmed office lines, or miss important service changes during the busiest travel weeks of the year.
The holidays are about celebration, family, and community—but confusion over closures, missed trash pickups, and lack of event information can create unnecessary frustration during what should be a joyful season.
By keeping your residents informed about extended closures, modified services, winter safety, and festive community events—when and where they need it—GOGov Citizen Notifications helps your municipality run smoothly through the holidays while strengthening trust and engagement with your community.
Your staff deserves time with their families. Your residents deserve clear, timely information. GOGov makes both possible.
Send Christmas office closures, New Year's trash delays, and winter weather updates through push notifications, SMS, email, voice calls, and social media—all from one platform.
Create your entire holiday communication calendar in December, schedule messages to send automatically, and enjoy your time off knowing residents stay informed.
Send neighborhood-specific notifications about trash route changes, parking restrictions for holiday parades, or area-specific winter storm updates.
With our branded government mobile app, residents access holiday schedules, event calendars, and service updates right from their phones—the way modern citizens expect to interact with government.
When plans change due to weather or other factors, update holiday schedules instantly across all channels to keep residents informed.
Don't let your staff spend Christmas week fielding phone calls about trash schedules and office hours. Give them the gift of automated, scheduled communication that reaches residents proactively.
Schedule a demo to see how GOGov Citizen Notifications can streamline your holiday communication—and give your team the time off they deserve.