GoGov
INDUSTRIES

Transportation Authority

Transportation authorities keep people and communities moving by managing transit services, roadways, and infrastructure. GOGov provides the tools to keep riders informed, capture service requests, and respond to issues quickly.

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Traffic on a tree-lined divided highway
Trusted by Hundreds of Agencies

Use Cases For Transportation Authorities

The tools transportation authorities need to run operations smoothly—without adding complexity.

Pothole Requests
Traffic Signal Malfunction Complaints
Street-Light Outage Report
Road Closure Notices
Crosswalk Request
Snow Route Reminders
Bus-Stop Requests
Construction Alerts
Oversize Load Permits
ADA Paratransit Requests
Challenge 1

Keeping Riders Informed

Riders need timely updates on delays, detours, and service changes, and traditional channels rarely reach them in time.

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Solution With GOGov

GOGov's Citizen Notifications solution lets transportation authorities deliver real-time alerts about route delays, detours, service changes, and weather impacts straight to riders' phones.

This keeps the community moving with confidence, reduces confusion, and strengthens trust in the system.

  • Route Delays
  • Detour Notices
  • Service Changes
  • Schedule Updates
Smiling woman driving a car on a sunny street lined with palm trees
Challenge 2

Capturing Rider Requests & Road Issues

Potholes, signal malfunctions, and rider feedback are hard to capture and route without a centralized system.

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Solution With GOGov

GOGov's Citizen Requests/311 module gives riders and residents an easy way to report potholes, traffic-signal malfunctions, damaged signage, and accessibility needs from their phone.

Requests are routed automatically to the right team and tracked to resolution, improving response times and keeping roadways and transit safe and reliable.

  • Pothole Reports
  • Signal Malfunctions
  • Accessibility Requests
  • Lost & Found
Man crouching to photograph a water-filled pothole on a forest road with his phone
Challenge 3

Managing Permits & Road Closures

Processing oversize-load permits, road-closure requests, and event approvals on paper is slow and error-prone.

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Solution With GOGov

GOGov's Online Permitting solution streamlines applications for oversize-load permits, lane and road closures, and special-event approvals through an easy online portal.

Applicants can apply and pay online while staff manage approvals efficiently, reducing administrative burden and keeping projects on schedule.

  • Oversize-Load Permits
  • Road Closure Permits
  • Lane Closure Requests
  • Event Approvals
Special Event Permit notice for a block party posted on a utility pole beside a Road Closed barricade
Integrations

Seamless Integrations to Power Your Entire Workflow

No more juggling between apps.

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Peregrine
Accela
CityView
Municode
OpenGov
Edgesoft
Google BigQuery
Cityworks
Esri GIS
Infor
Lucity
Maintenance Connect
Municity
Simplicity
Tyler EAM
Tyler EnerGov
CoreLogic – RealQuest
Microsoft SSO
Google SSO

Contact Us

Mailing

1930 Veterans Hwy #12-425Islandia, NY 11749

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Who are building better communities by connecting citizens and government