Mobile App Translation
Translation
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This release introduces real-time, system-wide translation, making it easier for agencies to communicate with every resident and residents to submit requests—no matter what language they speak.
From mobile experiences to internal workflows, translation now happens instantly and intelligently. Residents can interact in their preferred language, while staff stay fully aligned with clear, readable, and auditable communication.
We currently support 10 of the most widely used languages:
• English
• Spanish
• Chinese (Simplified)
• Filipino
• Vietnamese
• Arabic
• French
• Korean
• Russian
• Portuguese
Why this Matters
• Faster communication between residents and staff across languages
• Increased accessibility for non-English-speaking users
• More consistent messaging across channels and touchpoints
• Reduced reliance on manual translation or third-party tools
From mobile experiences to internal workflows, translation now happens instantly and intelligently. Residents can interact in their preferred language, while staff stay fully aligned with clear, readable, and auditable communication.
We currently support 10 of the most widely used languages:
• English
• Spanish
• Chinese (Simplified)
• Filipino
• Vietnamese
• Arabic
• French
• Korean
• Russian
• Portuguese
Why this Matters
• Faster communication between residents and staff across languages
• Increased accessibility for non-English-speaking users
• More consistent messaging across channels and touchpoints
• Reduced reliance on manual translation or third-party tools
Highlights
AI Powered Translation on your Mobile App
Translation is now powered directly by the user’s device language. The mobile app automatically adapts in real time—ensuring every screen, label, and interaction is presented in a language your users understand.
Notifications Fully Translated
No matter what language notifications are written in, they can be translated automatically to user’s device language, ensuring your notifications are heard by all your citizens.
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Citizens Submit Requests Entirely in their Language
Citizens can have all fields and questions written in their language and they can write in their language without worrying it will get missed in translation.
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Automatic Communication Across Requests
When residents submit requests in their native language, staff see them instantly translated—no manual steps required. Communication flows naturally across languages, reducing delays and confusion.
Full Transparency with Original Text
Every translated message preserves the original content. Staff can view the source text at any time in the audit trail, ensuring clarity, accuracy, and accountability.
