GOGov is thrilled to announce that Blanchard, Oklahoma has expanded its Go Blanchard mobile app to include Citizen Request Management (CRM), adding powerful 311 functionality to the platform originally launched in December 2025.
Building on Success: From Notifications to Full Service Management
Since launching the Go Blanchard app in December with notifications and community information, the City of Blanchard is now taking the next step in digital transformation. The addition of GOGov's Citizen Request Management system transforms Go Blanchard into a comprehensive platform where residents can not only receive information—they can actively report issues and track their resolution.
New 311 Capabilities for Blanchard Residents
With the CRM expansion, Go Blanchard now empowers residents to:
- Report issues directly from their smartphone - potholes, code violations, hazards, and more
- Track request status in real-time - see exactly where their issue stands in the resolution process
- Attach photos and GPS locations - provide city staff with detailed, accurate information
- Receive automatic updates - get notified when their request is assigned, in progress, and resolved
- Communicate directly with city staff - two-way dialogue within the app
- Access all existing features - notifications, events, jobs, and community information
Benefits for Residents and City Staff
The CRM addition benefits everyone. Residents gain transparency and convenience—submitting requests takes seconds from their phone, and they can check status anytime without calling City Hall. For Blanchard staff, the system automatically routes requests to the correct department, eliminates duplicate reports with GPS-mapping, and centralizes communication—reducing phone calls while improving response times.
Smart Growth for a Growing Community
As Blanchard's population continues to grow (from 8,879 in 2020 to an estimated 9,663 in 2023), the city is proactively scaling its digital infrastructure to match. Adding mobile 311 capabilities to the existing Go Blanchard app demonstrates the city's commitment to efficient, resident-centered service delivery.
Already have Go Blanchard? The CRM features are automatically available in your app—just update to the latest version!
New to Go Blanchard? Download today on the App Store or Google Play to experience the full suite of city services at your fingertips.
About Blanchard, Oklahoma
Blanchard is a city in McClain and Grady counties in Oklahoma. With a population that grew from 8,879 in 2020 to an estimated 9,663 in 2023, Blanchard is part of the rapidly expanding "Tri-City Area" alongside Newcastle and Tuttle, representing one of Oklahoma's fastest-developing regions.
