GOGov is heading to Louisville, Kentucky for the Association of Government Customer Care Professionals (AGCCP) 2026 Annual Conference, running October 5–8, 2026 at the Galt House Hotel. Our team will be on-site, stop by GOGov's booth to meet Kevin Strauss, our VP of Sales, and see how government customer care teams are using GOGov to improve the resident experience.
Why AGCCP Matters to Government Customer Care Teams
AGCCP is built around a simple mission: serving the public and uplifting the customer care profession. This year's conference theme, "Accountability and Human Connection," speaks directly to what government customer service teams are working toward every day — breaking down barriers, improving citizen experiences, and delivering service people can count on. The conference brings together public sector customer care leaders for workshops, innovation demonstrations, and peer networking focused on doing exactly that.
What to Expect at GOGov's Booth
Stop by and we'll show you how GOGov helps government customer care and 311 teams:
- Manage citizen requests and service issues from one centralized platform, so nothing falls through the cracks
- Route and track requests automatically, cutting down on manual follow-up
- Give residents an easy, modern way to report issues, request services, and stay informed
- Improve response times and accountability with built-in reporting and visibility
Whether you lead a customer care team looking to modernize how requests get handled, or you're simply curious what a purpose-built government platform can do, Kevin will be on hand throughout the conference to answer questions and walk through the platform.
See You in Louisville
The AGCCP Annual Conference is a great opportunity for government customer care professionals to connect, learn, and discover new tools to better serve their communities. If you're attending, be sure to stop by GOGov's booth — we'd love to meet you.
Can't make it to the conference but want to learn more about how GOGov supports government customer care teams? Contact our team or request a demo today.
