We're happy to announce our FREE Training Webinar Schedule for August and September!

What to know about our Training Webinars! Here at GOGov we offer unlimited training and support, for free!  One of the ways we offer training is through our webinars, where we will provide training on various topics.

August

Tuesday, August 8
List View Training: Tips and Tricks for CRM and CE

During this webinar, we will cover all features and functionality of the List View available for both GORequest and GOEnforce customers!  As we continue to improve the new look, there are often new features we want to make sure you are aware of.  This includes the basics of navigating around the new UI, advanced filters and searching, the new smart search bar and much more!

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Wednesday, August 23
GORequest Admin Training

Please join us as we review the Administration Tools for your CRM system!  We will review the most common tools including Topic & FAQ administration, which is important to keep up-to-date to ensure residents have current and accurate information at their fingertips.  We've also added the ability for users to create their own Custom Fields and will review this new process!  This webinar will be relevant for users who are either a Super Admin or CRM Admin.

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September

Wednesday, September 6
How to Respond and Manage Citizen Requests

Learn how to manage citizen requests that you are responsible for.  Whether it's asking the resident a follow-up question or the issue is resolved and you need to close a request, tasks can be completed easily through GORequest.  Do you find yourself typing the same response over and over?  We will also cover Stock Replies to help save time!

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Tuesday, September 19
How to Create and Manage Code Enforcement Cases

From the initial complaint to the final inspection, we will review everything that you need to know about managing your Code Enforcement Case.  How to enter inspection notes, log violations and fees, print letters such as your Notice of Violation and ultimately close out the case.

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