CityCare

What is CityCare?

CityCare is a municipal operations platform that helps local governments manage resident service requests, inspections, and field operations like snow and sanitation routes in one system.

Use Cases

Common ways agencies put this integration to work:

• Turn a citizen report into tracked work in CityCare.
• Keep inspection and route-based follow-up tied to CityCare records.
• Let staff work in CityCare while residents see progress in GOGov.

Capabilities

What the integration does:

• Two-way sync of Citizen Requests and Code Enforcement records with CityCare.
• Pushes status updates, progress messages, and attachments.
• CityCare cases carry assignments, locations, and inspection details.

Benefits

What your agency gains:

• Connect public-facing intake with your municipal operations system of record.
• Eliminate duplicate data entry between GOGov and CityCare.
• Resolve requests and cases faster with a shared, current record.
• Keep residents informed with timely status updates.