Instagram, Facebook, X (Twitter)

What is the Social Media integration?

This integration lets your agency post Citizen Notifications to Instagram, Facebook, and X (formerly Twitter) as part of the same workflow you use for your other channels.

Use Cases

Common ways agencies put this integration to work:

• Send emergency alerts and community updates to every channel at once
• Reach residents on the platforms they already check daily
• Keep messaging consistent across all your social accounts

Capabilities

What the integration does:

• Post image and/or video notifications to Instagram, Facebook, and X from GOGov
• Automatic graphics for your social media posts
• Publish to multiple channels in just a few clicks
• Reuse the same message across every connected channel

Benefits

What your agency gains:

• Reach more residents where they already are.
• Save time with one workflow for every channel.
• Keep your community informed during time-sensitive events.
• Strengthen engagement and trust with consistent updates.