Biscayne Park, FL

It’s a lot more than just a reporting app; it’s a tool you can actually mold to run the village better.

When we first brought GOGov to Biscayne Park, we just wanted a better way to stay connected with the community. But it really proved its worth when we started using it for the heavy lifting - like using resident-submitted flood photos to back up our data for grant-funded vulnerability assessments. We even rigged the backend to handle our internal purchasing. It’s a lot more than just a reporting app; it’s a tool you can actually mold to run the village better.

What I liked most about GOGov during my time at Biscayne Park was that they didn't just hand us a boxed product and walk away. We were actually able to 'mold' the software to fit our specific workflow - even turning a basic reporting tool into a full backend management system for the village. If you’re a manager trying to leave things more efficient and transparent than you found them, this is the way to do it.

When I was at Biscayne Park, we didn't just use GOGov for citizen requests - we turned it into the backbone of our backend management. The flexibility to 'mold' the software to our specific needs was a game-changer. It’s a solid investment for any manager who wants to leave their municipality running smoother and more transparently.