The Village of Auburndale, Wisconsin, faced a common challenge for growing communities: coordinating communication across multiple departments while meeting residents' expectations for fast, digital updates. With only 723 residents, the village needed a simple yet powerful solution. By implementing GOGov's citizen notification system and branded mobile app, Auburndale unified messaging from the Village Constable, Public Works, and school communications into one trusted platform. The result is clearer communication, better engagement tracking, and a community that stays informed when it matters most.

About the Village of Auburndale

The Village of Auburndale is a close-knit community in central Wisconsin, home to approximately 723 residents. Known for its welcoming atmosphere, rural charm, and strong sense of local pride, Auburndale offers a peaceful small-town lifestyle and a supportive environment that makes it a place people are proud to call home.

The Challenge

Coordinating Communication Across Multiple Departments

As the Village of Auburndale grew, leaders faced the challenge of keeping residents informed across multiple departments. With rising expectations for fast, digital communication, the village needed a solution that could streamline messaging and ensure everyone stayed on the same page.

After researching options and hearing strong recommendations, Auburndale turned to GOGov for citizen notifications. Its simplicity, flexibility, and ability to unify communication across municipal services made it the perfect fit for the village's needs.

The Solution: Auburndale Village Alert

Unified Platform for Village-Wide Communication

The Village of Auburndale now relies on GOGov's citizen notifications and the village-branded mobile app Auburndale Village Alert for Village Constable updates, Public Works notifications, and school-related announcements. These tools are fully integrated into daily operations, helping ensure that important information—such as severe weather alerts, safety notices, service updates, and school communications—reaches residents quickly and reliably.

"Staff appreciate how easy it is to send coordinated messages, and residents love having one trusted source for important local information," says Edgar Gonzalez, Police Constable.

Impact and Success

Timely, Clear, and Consistent Communication

GOGov has made it easier for the Village of Auburndale to deliver timely alerts and updates, improving how residents receive information that affects their daily lives. Whether it's a safety reminder from the Constable, a Public Works schedule change, or school communication, the system ensures that essential messages are clear, consistent, and reliable.

Data-Driven Communication Strategy

The village tracks message reach, resident engagement, and feedback on communication clarity and timeliness. These insights help leaders understand which information residents find most valuable and identify opportunities to continually improve communication.

Future Plans

Expanding Communication Capabilities

As the Village of Auburndale continues to enhance transparency and accessibility, leaders aim to expand the types of updates and information shared through GOGov. The village plans to use the platform to further strengthen communication between departments and residents, making it easier for the community to stay informed.

Advice to Others

Perfect Solution for Small Municipalities

"GOGov is an excellent tool for small municipalities looking to improve communication. It's easy to use, versatile, and helps ensure residents receive timely, reliable information from all parts of local government," says Edgar Gonzalez, Police Constable.

Your Municipality Powered by GOGov

GOGov is committed to helping municipalities and local governments enhance community engagement, streamline operations, and foster transparent communication. Our partnership with Auburndale demonstrates the potential of our solutions to make a meaningful impact on local governments and districts of all sizes, and our continued efforts to improve and innovate further.  

GOGov specializes in providing CRM, Code Enforcement, Citizen Notifications, Online Permitting and mobile software to local governments of all sizes. We built our software from the ground up working with the departments and staff that now use our products every single day.

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