Citizen Request Management (CRM)
December 7, 2023
The Village of Bourbonnais, IL launches "My BourbonnAid" citizen engagement mobile app
Customer launches
Bourbonnais, IL has recently launched a new citizen request management solution and push citizen notifications mobile app powered by GOGov. The new solution allows citizens to make service requests via a mobile app, My BourbonnAid. The app enables residents to connect with the village and is available for download in the App Store and Google Play online stores. The new solution also simplifies the service request process for the village staff, allowing them to easily track the issue and communicate with citizens.
In the app, residents will find:
- Links to the website
- A tool for reporting hazards & registering complaints
- News & updates
- Ongoing events
- And more...
About Bourbonnais, IL
Bourbonnais is a village in Kankakee County, Illinois, United States. The population was 18,164 at the 2020 census.
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