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CRM Launch Alert! New Roads, Louisiana Launches Citizen Request Management in "New Roads Connect" with GOGov
Customer launches

GOGov is thrilled to announce that the City of New Roads has added Citizen Request Management to New Roads Connect, the city's official mobile app. This cutting-edge solution revolutionizes the way residents interact with their local government by providing a seamless platform for submitting service requests right from their smartphones.

Already a trusted source for city news and notifications, New Roads Connect now empowers residents to effortlessly report issues directly to the city. Available for free on the App Store and Google Play, the app streamlines the service request process, ensuring prompt resolution of concerns. Not only does New Roads Connect benefit residents, but it also simplifies the workflow for city staff, with features that enable easy issue tracking and communication that enhance efficiency and transparency in service delivery.

Within New Roads Connect, residents can explore a range of features, including:

  • A user-friendly tool for reporting hazards and submitting service requests
  • Status updates as requests are reviewed and resolved
  • Convenient links to important city information
  • Timely notifications and announcements
  • Listings of ongoing events and activities
  • And much more...

New Roads Connect represents a significant step forward in enhancing citizen engagement and improving the overall quality of life in New Roads. Download the app today to experience the future of community interaction firsthand!

About New Roads, Louisiana

New Roads is the parish seat of Pointe Coupee Parish in south-central Louisiana and part of the Baton Rouge metropolitan area, home to more than 4,500 residents (2020 Census). The city sits along False River, a 22-mile oxbow lake that was once the main channel of the Mississippi River, and takes its name from a road built in the 1700s connecting the Mississippi to False River.

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