Seamlessly connect GOGov CRM to your Laserfiche system to automatically archive case documentation and ensure records are organized exactly where you need them!
Step 1: Request entered into GOGov(Via app, email, web portal, phone call, etc.)
Step 2: Case is worked through your GOGov workflow Staff manage the case, add notes, attach documents, communicate with residents - all within GOGov
Step 3: Case reaches the configured status trigger When a case hits a specific status (typically "Closed," but configurable), GOGov prepares the documentation package
Step 4: Complete case documentation is pushed to Laserfich eAll relevant data is transmitted via Laserfiche API, including:
Step 5: Documents land in your designated Laserfiche folder GOGov deposits the documentation in your specified master folder, creating organized subfolders for each case
Step 6: Your Laserfiche processing rules take over Your agency's Laserfiche workflows automatically route documents to final repository locations based on your organization's filing system
Seamlessly connect GOGov Code Enforcement to your Laserfiche system to automatically archive case documentation and ensure records are organized exactly where you need them!
Step 1: Code enforcement case entered into GOGov
Step 2: Case is worked through your GOGov workflow Staff manage the case, conduct inspections, add notes, attach documents, communicate with property owners - all within GOGov
Step 3: Case reaches the configured status trigger When a case hits a specific status (typically "Closed," but configurable), GOGov prepares the documentation package
Step 4: Complete case documentation is pushed to Laserfiche All relevant data is transmitted via Laserfiche API, including:
Step 5: Documents land in your designated Laserfiche folder GOGov deposits the documentation in your specified master folder, creating organized subfolders for each case
Step 6: Your Laserfiche processing rules take over Your agency's Laserfiche workflows automatically route documents to final repository locations based on your organization's filing system
Laserfiche is a leading enterprise content management (ECM) and document management system used by thousands of government agencies and organizations worldwide. The platform helps organizations capture, manage, and organize digital documents and records in a centralized repository, making it easier to find information, maintain compliance, and streamline business processes.
With powerful workflow automation, advanced search capabilities, and robust security features, Laserfiche enables agencies to move away from paper-based processes and create efficient digital records management systems. Many government organizations use Laserfiche as their official records management solution for long-term document retention and archiving.
The GOGov-Laserfiche integration allows agencies to automatically transfer citizen request and code documentation from GOGov directly into their Laserfiche repository, ensuring that all case files, attachments, and metadata are properly archived according to organizational standards and retention policies. This seamless connection eliminates manual document transfers and ensures complete, accurate record-keeping for all citizen interactions managed through GOGov.
