Citizen Request Management (CRM)
Leveraging GORequest for Communications Department
April 16, 2026
Discover how GORequest’s Branded Mobile App can be used as a powerful tool for your municipality to get the information residents are looking for right at their fingertips. The GORequest system not only allows for Communications Departments to develop canned responses to citizen requests to ensure consistent communication and also allows for powerful reporting and mapping for insight into the most common requests from residents.
webinars
Did you miss a previous session?
Or are you looking for some of our past webinars on-demand? Take a look at the topics below and contact the support team:
- Employee Management 101: Create-Manage your Employees in the New User Interface
- New List View Training: Tips and Tricks for CRM and CE
- GORequest Admin Training
- GOEnforce Admin Training
- How to respond and Manage Citizen Requests
- How to Create and Manage Code Enforcement Cases
- Reporting Tips & Tricks
- Learn how to Manage your Branded Mobile App
- GONotify - Our newest Citizen Notifications Product!
- How to Manage Recurring Tasks with GORequest
- Work Order Management and Graffiti Tracking
- How to Manage your Permit Applications
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