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Moreno Valley, CA Launches "MoVal 24/7" Citizen Request Management Mobile App
Customer launches

GOGov is thrilled to announce the launch of MoVal 24/7, a cutting-edge citizen request management solution. This innovative platform revolutionizes the way citizens interact with their local government by providing a seamless mobile app for submitting service requests—available 24 hours a day, 7 days a week.

Mobile 311 for Inland Empire's Second-Largest City

MoVal 24/7 empowers residents to effortlessly connect with Moreno Valley and report issues directly from their smartphones. Available for download on the App Store and Google Play, the app streamlines the service request process for over 208,000 residents, ensuring prompt resolution of concerns.

Enterprise-Scale Solution for Major California City

Not only does MoVal 24/7 benefit residents, but it also simplifies the workflow for city staff managing high volumes of requests. With features that enable easy issue tracking and communication with citizens, the new solution enhances efficiency and transparency in service delivery across Riverside County's second-largest city.

Explore MoVal 24/7 Features

Within the MoVal 24/7 app, residents can explore a range of features, including:

  • Convenient links to important city information
  • A user-friendly tool for reporting hazards and registering complaints via mobile 311
  • 24/7 request submission—no waiting for office hours
  • Real-time tracking of service requests
  • Photo attachments and geolocation
  • Listings of ongoing events and activities
  • Direct communication with city departments
  • And much more...

Serving the Inland Empire's Growing Population

MoVal 24/7 represents a significant step forward in enhancing citizen engagement and improving the overall quality of life in Moreno Valley, one of the Inland Empire's major population centers.

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