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Municipal Clerks are often called the “unsung heroes” of local government—and for good reason. Behind every smoothly run meeting, transparent public record, and timely resident update, there's a Clerk working tirelessly to keep everything organized, accessible, and compliant.
At GOGov, we proudly support Clerks across the country by providing intuitive technology solutions that help them meet modern demands while staying true to their core mission: serving their communities efficiently and transparently.
In celebration of the 56th Annual Professional Municipal Clerks Week, we’re shining a spotlight on how Clerks are embracing technology like GOGov to modernize operations, strengthen citizen engagement, and create more resilient, connected communities.
Today’s Municipal Clerks do far more than manage agendas and keep meeting minutes. They are:
Yet, many Clerks still face significant challenges: outdated manual processes, increasing workloads, and a growing demand from residents for online services and instant access.
That's where GOGov comes in.
GOGov’s solutions are designed specifically with Clerks and local governments in mind. Here's how Clerks across the country are putting GOGov’s tools to work:
Problem:
Managing communication through multiple manual channels can be time-consuming and inefficient.
GOGov Solution:
With Citizen Notifications, Clerks can send timely, targeted alerts via mobile app push notifications, SMS, and email—ensuring important updates are delivered directly to residents' devices without extra administrative burden.
Real-World Use Cases:
📊 Stat: 85% of Americans own a smartphone (Pew Research Center), making mobile notifications the fastest way to reach citizens today.
Problem:
Tracking service requests, managing FOIA submissions, and responding to complaints is overwhelming with paper or disconnected systems.
GOGov Solution:
Clerks use Citizen Request Management to streamline service intake, tracking, and fulfillment. Every request is logged, time-stamped, and routed to the correct department—while keeping residents updated along the way.
Real-World Use Cases:
The system builds transparency, improves workflow efficiency, and ensures better documentation for compliance audits.
Problem:
Manual permitting processes often require in-person visits, paperwork, and long wait times—frustrating residents and burdening Clerk staff.
GOGov Solution:
With Online Permitting and Licensing, Clerks can move permit applications, business licenses, and renewals completely online. Residents submit applications, pay fees, and track status updates—all without stepping into City Hall.
Benefits to Clerks and Communities:
Example Permits Handled Online:
📊 Stat: Over 70% of Americans prefer to complete government services online or via mobile apps (Accenture Public Service Citizen Survey).
Problem:
Residents expect digital access to government services just like they do from private sector companies—but many municipalities lag behind.
GOGov Solution:
Through municipality-branded Mobile Apps, Clerks provide residents with a one-stop-shop for news, alerts, requests, meetings, and local information.
Features Residents Love:
📲 Stat: 70% of consumers prefer mobile apps over websites for accessing services (BuildFire)—and government services are no exception.
Success Story Highlight:
Communities like Chattanooga, TN and Granville, OH have successfully launched GOGov-powered apps, transforming how residents engage with local government—especially during critical events and emergencies.
Problem:
Election seasons and public hearings involve complex schedules, strict deadlines, and an overwhelming need for proactive communication.
GOGov Solution:
With GOGov’s Notification system, Clerks can automate voter registration reminders, post public hearing announcements, and promote candidate filing dates—all while maintaining a transparent, easily searchable archive for compliance.
Example Notifications:
Problem:
Without a centralized system, departments can struggle to coordinate service requests and citizen inquiries.
GOGov Solution:
Clerks use GOGov’s unified platform to assign, monitor, and complete requests across departments—leading to faster response times and better reporting.
Benefits Include:
🔹 Ease of Use — Built for non-technical users; fast onboarding.
🔹 Cost-Effective — Scalable pricing options for towns, villages, and cities.
🔹 Customizable — Tailor requests, permits, and notifications to your community’s needs.
🔹 Cloud-Based — Work remotely, access anywhere, stay connected.
🔹 Built for Municipalities — 100% focused on the unique needs of local governments.
As expectations continue to rise, Municipal Clerks are leading the charge into a future that is mobile, transparent, and citizen-focused.
By partnering with GOGov, Clerks can:
✅ Strengthen community trust
✅ Increase operational efficiency
✅ Expand access to vital services
✅ Build a more connected, resilient municipality
As we honor Municipal Clerks during the 56th Annual Professional Municipal Clerks Week, let’s also recognize their critical role in driving the future of local government.
Whether you're a city, town, or village, GOGov makes it simple to modernize your Clerk’s Office with:
✔️ Citizen Request Management
✔️ Online Permitting and Licensing
✔️ Mobile Notifications
✔️ Branded Mobile Apps
✔️ Public Record Transparency Tools
Book a personalized demo today and discover how GOGov can help you better serve your community! Schedule a Demo with GOGov