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Across Ohio, municipalities are stepping up to meet that demand with help from GOGov, a trusted provider of local government software that powers municipality-branded mobile apps, citizen notifications, and resident request management solutions.
Communities like Minerva, OH, and Commercial Point, OH have turned to GOGov to bridge communication gaps, reduce resident confusion, and strengthen public trust. The result? Streamlined operations, engaged citizens, and mobile-first government services that make it easier for residents to stay informed and connected.
Let’s take a closer look at how these two Ohio communities are leading the way—and how your municipality can do the same.
Both Minerva and Commercial Point faced a challenge familiar to many Ohio local governments: keeping residents informed in a world where newspapers are fading, social media algorithms are unpredictable, and staff capacity is limited.
Both villages realized that outdated methods—like Facebook posts and flyers—were no longer enough. They needed a centralized, mobile-first platform to send alerts, manage requests, and keep their communities engaged.
Both Minerva and Commercial Point implemented GOGov’s Citizen Notifications—a tool that lets municipalities send real-time alerts via:
This ensures that residents receive critical updates in the format they prefer—whether it's a boil water alert, a road closure notice, or information about a summer festival.
“People are excited that it exists—they're thrilled once they find out they can get updates and even pay their bills through the app.”
— Greg Mytinger, Village Administrator, Minerva, OH
Both communities also launched GOGov-branded mobile apps:
These mobile apps serve as central hubs for community news, event calendars, bill payment links, and more—creating a one-stop shop for residents and reducing the strain on municipal staff.
“This makes it easy for us to get the word out quickly and cut down on calls to the village offices.”
— Lori Sutherland, Fiscal Officer, Commercial Point, OH
Small Ohio municipalities often hesitate to adopt new software, thinking it’s too complex or costly. But both Minerva and Commercial Point praised GOGov for its affordability, ease of use, and quick setup.
“It was a smooth transition. GOGov did most of the work for us.”
— Patti Willoughby, Finance Director, Minerva, OH
During a major street project, Minerva used GOGov to send updates and traffic detours, keeping residents informed and reducing confusion.
Following a major storm, Minerva quickly pushed out alerts about water usage restrictions—right from their mobile app.
Commercial Point uses their GOGov app to send updates about community events like Music in the Park and National Night Out, boosting turnout and building community spirit.
Commercial Point has streamlined communication about trash and recycling schedule changes, avoiding missed pickups and unnecessary calls to town hall.
Ohio is home to hundreds of small and mid-sized municipalities, each with unique needs—but many share similar challenges:
GOGov's local government mobile apps are built with these realities in mind. The platform is affordable, customizable, and scalable for communities of all sizes. It offers:
And best of all—no IT team required.
Minerva and Commercial Point are proving that size doesn’t limit impact. With the right tools in place, even small municipalities can offer modern, effective citizen engagement—and residents will thank you for it.
If you’re a city manager, clerk, mayor, or communications officer in Ohio local government, now’s the time to explore how GOGov can help your community.
Want to modernize your communication? Schedule a demo.