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Communicating with every resident shouldn't be limited by language barriers.
With GOGov's Mobile App Language Support, local governments can provide a more accessible resident experience by allowing community members to use their municipality-branded mobile app in their preferred language. With GOGov's notifications and service requests, residents can engage with local government more comfortably and confidently.
A Better Experience for Residents
Residents can access the mobile app in their preferred language, making it easier to find information, submit requests, and stay informed about what's happening in their community.
Seamless Communication for Staff
Language support isn't just for residents, it simplifies communication for staff as well.
When a resident submits a request through the app, their message is automatically translated into English for staff. Staff can respond as they normally would, and residents receive replies in their selected language.
This creates a seamless two-way communication experience without requiring additional staff time, outside translation services, or changes to existing workflows.
Key Benefits
• Multilingual Mobile App – Residents can use the app in their preferred language.
• Automatic Request Translation – Resident requests are translated for staff.
• Two-Way Communication – Staff respond in English while residents receive responses in their preferred language.
• Improved Accessibility – Make services and information easier for more residents to access.
• No Additional Workflows – Integrates directly into your existing GOGov experience.
Create a More Inclusive Resident Experience
Providing services in multiple languages helps ensure more residents can access information, submit requests, and engage with their local government.
By reducing language barriers, municipalities can improve accessibility, strengthen resident engagement, and deliver a better experience for the entire community.
Interested in learning more about GOGov's Citizen Notifications and Citizen Requests (CRM)? Contact our team to schedule a demo.
