CRM Launch Alert! Asheville, North Carolina Launches Citizen Request Management in "Asheville Connect" with GOGov
GOGov is thrilled to announce that the City of Asheville has launched Asheville Connect, the city's official mobile app for citizen request management. This modern 311-style solution transforms the way residents interact with their local government by providing a seamless platform for submitting service requests right from their smartphones.
Asheville Connect empowers residents to quickly report issues such as potholes, streetlight outages and other neighborhood concerns directly to the city. Available for free on the App Store and Google Play, the app streamlines the service request process and helps ensure concerns are resolved promptly. Behind the scenes, Asheville Connect connects with the city's existing systems, giving city staff easy issue tracking, routing and communication tools that improve efficiency and transparency in service delivery.
Within Asheville Connect, residents can explore a range of features, including:
- A user-friendly tool for reporting issues and submitting service requests
- Status updates as requests are reviewed and resolved
- Convenient links to important city information
- Timely notifications and announcements
- Listings of community events and activities
- And much more...
Asheville Connect represents a significant step forward in citizen engagement and quality of life in Asheville. Download the app today to experience a faster, simpler way to connect with your city!
About Asheville, North Carolina
Asheville is the county seat of Buncombe County and the most populous city in Western North Carolina, home to more than 94,000 residents (2020 Census). Nestled in the Blue Ridge Mountains at the confluence of the French Broad and Swannanoa rivers, Asheville is known for its vibrant arts and music scene, the historic Biltmore Estate, its Art Deco downtown and easy access to the Blue Ridge Parkway.
