Citizen Request Management (CRM)
Logging Requests for Residents Using GORequest
May 22, 2025
While we want to always push residents to submit requests through the mobile app and iFrame, some residents will still continue to call and walk in to the office to make a request. In this webinar we will review how to enter those requests on behalf of a resident to ensure that they are not only being tracked, but that residents are continuing to receive updates!
webinars
Did you miss a previous session?
Or are you looking for some of our past webinars on-demand? Take a look at the topics below and contact the support team:
- Employee Management 101: Create-Manage your Employees in the New User Interface
- New List View Training: Tips and Tricks for CRM and CE
- GORequest Admin Training
- GOEnforce Admin Training
- How to respond and Manage Citizen Requests
- How to Create and Manage Code Enforcement Cases
- Reporting Tips & Tricks
- Learn how to Manage your Branded Mobile App
- GONotify - Our newest Citizen Notifications Product!
- How to Manage Recurring Tasks with GORequest
- Work Order Management and Graffiti Tracking
- How to Manage your Permit Applications
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