Citizen Notifications

April 12, 2022

Common types of Citizen Notifications

Blog

Strong communication in local government creates trust in its citizens. The hope is that this trust will inspire citizens to become involved in their communities. But how are local government agencies communicating with citizens, and what are the topics agencies share with their citizens? With Citizen Notifications from GOGov, agencies can easily communicate across multiple mediums to reach their citizens.

Here are the top types of notifications and messages our customers send to their citizens.

But first… What is Citizen Notification Software from GOGov?

Keep citizens informed with a trusted source of alerts, notifications, and events. Quickly push your critical content to your essential channels such as Email, Mobile, Twitter, Facebook, and Website.

Citizen Notifications from GOGov is a user-friendly solution for creating & sending communications of all varieties to your citizens across multiple channels! Coupled with an agency-branded mobile app, Citizen Notifications makes it easy for citizens and government to communicate more efficiently and effectively!

Top Notifications and Messages used by Agencies around the country.

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Events

Summer is just around the corner, and you know what that means community events! One of the most popular items to communicate to citizens is city-wide events. Send out a save the date months in advance to generate excitement! Then send out invites and reminders with essential information like location, dates, times, parking information, etc. And make sure to add images and fun photos to increase engagement.

Examples of community events:

City-wide yard sales
Holiday parades
Fundraiser and charity events
Book sales at the library
And more…

City Hall Hours

Even with all the advances in technology, sometimes citizens still need or prefer to go to city hall in-person to conduct business. One of the most annoying things when visiting in-person is getting to city hall and finding out it’s a holiday or the office is closed. Always communicate hours for city hall and all local government facilities to your citizens.

Examples of city hall hours:

Holiday hours
Weather closings
Staffing shortages
Summer hours

COVID/Public Health Messages

COVID has impacted every facet of our lives over the past few years, including local government. From special government mandates to COVID testing and vaccination information, getting information about the latest COVID news is vital for the community.

Examples of COVID messaging:

COVID testing facilities
COVID restrictions and mandates
Vaccination locations
City Hall Hours
Business Closings

Weather Alerts

Weather can impact anyone in every part of the country. Whether you are dealing with some late winter snowstorms or some of those early spring thunderstorms, citizens like to know what’s happening and how the weather impacts them. If you are getting hit by a major snowstorm, alert your citizens about parking regulations or snow plowing hours. Do you live in the south during hurricane season? Inform your citizens about the upcoming storm, evacuation routes, flood zones, and when they have the all-clear to return.

Common Weather Alerts Notifications:

Severe Thunderstorm Warning
Blizzard Warning
Flash Flood Watch
Winter Weather Advisory
Tornado watch
Tropical Weather Warning

Construction updates

Summertime generally means construction time for roadways… which can be a hassle for citizens. With a notification system in place, communities can send out alerts notifying citizens about where conduction will take place, how long, and alternatives. Plus, agencies can add maps to show citizens the different routes they can take while construction and road closures occur. At the end of the day, no one enjoys road construction season, but agencies can make it a little easier on citizens with proper communication.