Municipalities should make resident communication a priority because it helps to foster a sense of community and engagement among residents, and can lead to better understanding and support of government initiatives. Additionally, effective communication can help to address concerns and issues more quickly, potentially reducing the need for more costly or time-consuming interventions.
A mobile app can help communication by providing residents with a convenient and easily accessible way to stay informed about events and news, report issues and request services, and provide feedback to the municipality. Additionally, push notifications can be used to send important information and alerts to residents in a timely manner. This can be a cost-effective way to reach a large number of people with important information, and can help to improve overall engagement and satisfaction among residents.
Top Priorities for citizen communication in 2023
- Community Building: Effective communication can help to build a sense of community among residents, and foster engagement and participation in local government initiatives.
- Addressing concerns: Good communication can help to address residents' concerns and issues more quickly and efficiently, which can lead to greater satisfaction and trust in local government.
- Keeping residents informed: With the ongoing COVID-19 pandemic, it's more important than ever to keep residents informed about important health and safety information, as well as any changes or disruptions to services or events.
- Transparency: Good communication can help to increase transparency and trust in local government, by providing residents with clear and timely information about government initiatives and decisions.
- Engaging the younger generation: With the increasing use of smartphones and mobile devices, a mobile app can be an effective way to reach and engage younger residents, who may be less likely to engage with traditional forms of communication.
Major benefits to local government agencies launching a mobile app for citizen notifications?
There are several benefits to local government agencies launching a mobile app for citizen notifications, including:
- Increased engagement: A mobile app can provide citizens with a convenient way to stay informed and engaged with their local government, by providing them with up-to-date information, alerts and notifications.
- Improved communication: A mobile app can help to improve communication between local government agencies and citizens, by providing citizens with a direct channel to report issues, request services, and provide feedback.
- Increased efficiency: By providing citizens with a convenient way to access information and services, a mobile app can help to reduce the workload for local government staff, and improve the overall efficiency of government services.
- Cost savings: A mobile app can help local government agencies to save money on printing and mailing costs, by providing citizens with electronic notifications and alerts.
- Better services: By providing citizens with a convenient way to report issues and request services, a mobile app can help local government agencies to identify and address problems more quickly and effectively, which can lead to better services for citizens.
- Increased Transparency: With a mobile app, citizens can have real-time access to information on the go, this can increase transparency and trust in local government.
Overall, effective resident communication is essential for building strong, engaged communities and for delivering efficient and responsive government services. GOGov can help your municipality improve communication with our citizen notification solution.
Schedule a demo to learn how your citizens, staff and elected officials can benefit from improved communication.